![]() ![]() But Checkbook provides complete transparency and guidance about how to assess those ratings compared with companies with more users. Caveats: We found little to fault here, except that in some cases a business rating may be based on as few as 10 users.Subscribers access detailed ratings online and in a biannual print magazine covering their metropolitan area. (Consumer Reports gave CSS $25,000 in matching funds to get started in the mid-1970s and has allowed Checkbook to survey its subscribers in the seven metro areas it covers.)ĬSS' own research includes conducting undercover price shopping and gathering complaint data from regulators (such as the state attorney general's office) and the Better Business Bureau. How it works: Local companies are involuntarily rated by the Center for the Study of Services, based on surveys of Consumers' Checkbook's own subscribers, Consumer Reports subscribers, and CSS' own research.But company investment disclosures say that "we cannot guarantee the accuracy of our reviews." Angie's List tells consumers that it provides "reviews you can trust," and takes steps to detect and remove fraudulent positive and negative reviews. But almost 70 percent of the company's revenues come from advertising purchased by the service providers being rated. But experts who study survey techniques say that can create a bias for positive reviews.Īngie's List misleads consumers by prominently promising that "businesses don't pay" and that it's a consumer-driven service supported by membership fees. But Angie's List marketing materials intended for businesses say that companies that advertise get "an advantage of increased exposure" that "can propel you ahead of your competition." They get 12 times more profile views than companies that don't buy ads.Īngie's List encourages businesses to solicit reviews by giving customers free, postage-paid forms, stickers on thank you notes, and Web links embedded in e-mail invoices. Cheryl Reed, a spokeswoman for the company, disagrees. Caveats: We think that the ability of A- and B-rated companies to buy their way to the top of the default search results skews the results.They also have to affirm that the information they provide is true and accurate and that they're not an employee, competitor, or in any way related to the service provider. After they hire a business, they're asked to rate it based on nine measures. When they get two reviews and a B average or better, and there are no alerts about them, they can pay to advertise and must offer discount coupons that "position your business to rotate on page 1 of search results," Angie's List says.Ĭonsumers subscribe to gain access to highly rated service providers. How it works: Companies set up free online profiles or involuntarily get one when a member rates them.Cost for consumers: Varies $46 a year in San Francisco.Credit unions and college alumni groups also offer free perks.You have to sign up for automatic deliveries, but you can easily turn off or change the frequency if needed. Sign up for Amazon Family to get 20 percent off diapers, formula and other family-centric goods. Amazon Prime members have a long list of benefits, including discounted diapers.AAA customers can borrow car seats for free - a great option when traveling with children or when out-of-town guests with kids visit.“It's not for free, but they’ll do it for pretty low cost and way less expensive than buying new cartridges,” Brasler said. Costco members can save big by having their inkjet cartridges refilled.Many health insurance companies offer free or discounted gym memberships.A lot of cards provide free towing, tire changes, jump starts and rescues from lockouts.Ĭredit cards aren't the only way to save: Consumers' Checkbook does not recommend paying for these services but says they're worth taking advantage of if they're free. ![]()
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